H.J. Poist – The Only Show in Town
We had an incredible experience with Jeff Johnston last night. When I got home last night, my wife informed me that our 800 gallon propane tank was empty and we did not have heat, hot water or a working stove. She called Poist after 5pm and was told that you were sending someone out to fill the tank that night so we would not be inconvenienced. When Jeff arrived at our house, I apologized to him for drawing the short stick and having to come out so late. Jeff got a big smile on his face and earnestly said “I wouldn’t want one of our customers being without heat in this weather.” We were blown away by Jeff’s manner in how he interacts with customers. We have rarely, if ever, encountered service like what Jeff did. You make H.J. Poist look like the only show in town!